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Variable Fuel Charge (FAF)

We operate a transparent fuel adjustment factor (FAF). The FAF that we charge is applicable to the following month and is updated at the start of each month to reflect the reference diesel price. ​When the average diesel rate exceeds $1.10 per litre we apply a surcharge. There is no variable fuel charge when the average diesel rate is below $1.10 per litre. ​As a general rule of thumb, each 3.5 cent increase in diesel prices above $1.10 is worth 1% ​
Please note that our FAF charge is based only on diesel price, we do not on-charge RUC surcharges at this time. January 2026 - 18.26% February 2026 - 13.74% March 2026 - 15.13%

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